PRIVACY POLICY
PS DRAMA PTE. LTD.
Last Updated: 12 October 2026
1. Introduction
PS DRAMA PTE. LTD. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you access or use our applications, websites, platforms, and related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting, using, or disclosing your personal data.
If you do not agree with this Privacy Policy, please discontinue using our Services.
2. Company Information and Contact Details
The entity responsible for processing personal data under this Privacy Policy is:
Company Name: PS DRAMA PTE. LTD.
Registered/Business Address: 60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore 409051, Singapore
General Contact Email: admin@psdrama.com
Data Protection Officer (DPO): DPO@psdrama.com
For questions, concerns, or requests relating to your personal data, you may contact us using the email addresses above.
3. Personal Data We Collect
Depending on how you use our Services and the features available to you, we may collect the following categories of personal data:
3.1 Information You Provide
We may collect personal data that you voluntarily provide, including:
Account information, such as your username, email address, phone number, profile picture, and other registration details, where applicable.
Information you provide when contacting customer support or communicating with us.
Feedback, survey responses, reports, and other information you submit through our Services.
Other information you choose to provide when using our Services.
You may choose not to provide certain information; however, some features may not be available without it.
3.2 Account and Usage Information
When you use our Services, we may collect information relating to your account and activity, including:
Account identifiers and account status.
Content you view, access, save, or interact with.
Viewing history, preferences, and interactions with available features.
Records of transactions, subscriptions, or purchases, where applicable.
Information about your use of the Services and feature preferences.
3.3 Device and Technical Information
We may automatically collect certain technical information, including:
Device type, operating system, device model, and application version.
IP address and general location information inferred from your IP address.
Language, time zone, and technical configuration.
Log files, crash reports, diagnostic information, and performance data.
Device identifiers and advertising identifiers, where permitted and applicable.
3.4 Cookies and Similar Technologies
If you access our Services through a website or a platform using cookies or similar technologies, we may use these technologies to maintain sessions, remember preferences, improve functionality, analyze usage, and support security.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some features.
4. How We Use Your Personal Data
We may collect, use, and process your personal data for the following purposes:
To create, register, authenticate, and manage your account.
To provide, operate, maintain, and improve our Services.
To personalize your experience and remember your preferences.
To provide customer support and respond to inquiries.
To communicate service announcements, security notices, updates, and administrative messages.
To process subscriptions, payments, refunds, or other transactions, where applicable.
To monitor performance, troubleshoot errors, and maintain service reliability.
To detect, prevent, investigate, and address fraud, abuse, security incidents, and violations of our terms.
To comply with applicable laws, regulations, legal obligations, and lawful requests.
To establish, exercise, or defend legal claims.
To carry out other purposes disclosed to you at the time of collection or otherwise permitted by applicable law.
We will process personal data only where we have an appropriate legal basis, such as your consent, the performance of a contract, compliance with legal obligations, or another lawful basis available under applicable law.
5. Legal Basis for Processing
Where applicable privacy laws require us to identify a legal basis for processing, we may rely on one or more of the following:
Consent: You have provided consent for a specified purpose.
Contractual necessity: Processing is necessary to provide requested Services or perform our contractual obligations.
Legal obligations: Processing is required to comply with applicable laws.
Legitimate interests: Processing is necessary for legitimate business interests, provided those interests are not overridden by your rights and interests.
Other lawful grounds: Any additional legal basis permitted under applicable law.
Where processing is based on consent, you may withdraw your consent subject to applicable legal requirements. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
6. Disclosure of Personal Data
We do not disclose personal data indiscriminately. We may disclose personal data to the following categories of recipients when necessary and permitted by law:
6.1 Service Providers
We may share personal data with third-party service providers that support our operations, such as cloud hosting providers, analytics providers, customer support platforms, payment processors, security providers, and technical service providers.
These providers may process personal data on our behalf in accordance with applicable agreements and legal requirements.
6.2 Business and Professional Advisers
We may disclose relevant information to our lawyers, auditors, accountants, insurers, and other professional advisers where reasonably necessary.
6.3 Legal and Regulatory Authorities
We may disclose personal data where required or permitted by law, including in response to lawful requests from courts, regulators, law enforcement agencies, or other competent authorities.
6.4 Business Transactions
If we are involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal data may be disclosed or transferred as part of that transaction, subject to appropriate safeguards and applicable law.
6.5 With Your Consent
We may disclose your personal data for other purposes when you have consented or when another lawful basis permits the disclosure.
We do not sell personal data as a standalone commercial product. Where applicable law imposes additional restrictions on sharing or other processing, we will comply with those requirements.
7. International Data Transfers
Our Services and third-party service providers may operate in countries other than Singapore. Consequently, your personal data may be transferred to, stored in, or processed in other jurisdictions.
Where personal data is transferred outside Singapore, we will take reasonable steps to ensure that the transferred personal data receives a standard of protection comparable to that required under Singapore's Personal Data Protection Act 2012 (PDPA), as applicable.
We will also comply with any additional international transfer requirements that apply to our processing activities.
8. Data Retention
We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing our Services, complying with legal obligations, resolving disputes, enforcing agreements, and maintaining security.
The retention period may vary depending on the type of information, the purpose of processing, and applicable legal requirements.
When personal data is no longer required, we will take reasonable steps to delete it or anonymize it securely, subject to applicable law and legitimate retention requirements.
Certain records may need to be retained after an account is deleted, including records required for legal compliance, fraud prevention, dispute resolution, security, or the establishment, exercise, or defense of legal claims.
9. Account Deletion and Removal of Personal Data
You may remove content and personal data associated with your account by deleting your account through the built-in online account deletion functionality.
9.1 How to Delete Your Account
To request account deletion, follow these steps within our application:
Open the application and sign in to your account.
Click “Profile.”
Open “Settings.”
Select “Account Deletion.”
Follow the on-screen instructions to confirm and complete the account deletion process.
The navigation path is:
Profile → Settings → Account Deletion
9.2 What Happens When You Delete Your Account
When your account deletion request is successfully processed, we will take reasonable steps to delete or anonymize personal data associated with your account that is no longer required for a lawful purpose.
Account deletion may result in:
Loss of access to your account and associated profile.
Removal of account-associated content and information, subject to applicable technical and legal limitations.
Loss of viewing history, preferences, saved items, and other account-associated information.
Loss of access to account features, subscriptions, or benefits, subject to applicable subscription terms and refund policies.
Please ensure that you have saved any information you wish to retain before confirming account deletion.
9.3 Processing Time and Exceptions
We will process account deletion requests within a reasonable period and in accordance with applicable legal requirements.
Some information may not be deleted immediately from backup systems or archival records. Such information will be handled in accordance with our retention practices and applicable law.
We may retain certain information when necessary to comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, maintain security, or establish, exercise, or defend legal claims. Any retained information will remain subject to appropriate protection and will not be retained longer than necessary for the relevant purpose.
9.4 Assistance With Account Deletion
If you cannot access the in-app account deletion functionality, you may contact us at DPO@psdrama.com or admin@psdrama.com for assistance.
For security purposes, we may need to verify your identity before processing a request. We will handle such requests in accordance with applicable law.
10. Data Security
We implement reasonable technical, administrative, and organizational measures designed to protect personal data against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
These measures may include access controls, authentication procedures, security monitoring, encryption where appropriate, and internal data-handling procedures.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Although we take reasonable precautions to protect personal data, we cannot guarantee absolute security.
If a personal data breach occurs, we will take appropriate steps to investigate, mitigate, and respond to the incident and provide notifications where required by applicable law.
11. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights concerning your personal data, including:
Access: Request access to personal data we hold about you and information about how it has been used or disclosed, where applicable.
Correction: Request correction of inaccurate or incomplete personal data.
Withdrawal of consent: Withdraw consent for certain processing activities where processing is based on consent.
Deletion: Request deletion of personal data where applicable law provides such a right, including through the in-app account deletion process described in Section 9.
Objection or restriction: Object to or request restriction of certain processing activities where applicable law permits.
Data portability: Request a copy or transfer of certain personal data where applicable law provides this right.
Complaint: Lodge a complaint with the relevant data protection authority if you believe your personal data has been handled unlawfully.
Under Singapore's PDPA, individuals have rights of access to and correction of personal data, subject to applicable exceptions. Withdrawal of consent and other requests are also subject to applicable legal requirements.
To exercise a privacy right, contact our Data Protection Officer at DPO@psdrama.com. We may request reasonable information to verify your identity and clarify your request before responding.
We will respond within the timeframes required by applicable law. Some requests may be limited or refused where a lawful exception applies.
12. Third-Party Services and Links
Our Services may contain links to third-party websites, applications, payment services, or other platforms.
Those third parties may collect and process personal data under their own privacy policies and terms. We do not control the privacy practices of independent third parties and encourage you to review their privacy policies before providing them with personal data.
This Privacy Policy applies to our own processing activities and does not replace the privacy policies of third-party services.
13. Children's Privacy
Our Services are not intended for individuals who are prohibited from using them under applicable age restrictions or law.
We do not knowingly collect personal data from children in circumstances where such collection is prohibited by applicable law or where required parental or guardian consent has not been obtained.
If we become aware that personal data has been collected from a child in violation of applicable requirements, we will take appropriate steps to address the issue, including deleting the information where legally required.
Parents or legal guardians who believe that a child has provided personal data to us may contact our DPO at DPO@psdrama.com.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, legal obligations, or privacy requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this document. Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.
Your continued use of the Services after an updated Privacy Policy becomes effective will be subject to applicable law and any consent requirements.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our handling of your personal data, please contact us:
PS DRAMA PTE. LTD.
Address:
60 Paya Lebar Road, #06-28, Paya Lebar Square, Singapore 409051, Singapore
General Inquiries: admin@psdrama.com
Data Protection Officer (DPO): DPO@psdrama.com
We will review and respond to your inquiries in accordance with applicable laws and regulations.
Contact Us
60 Paya Lebar Road #06-28
Paya Lebar Square Singapore
409051, Singapore
Email
admin@psdrama.com
